Islamabad (Web Desk): Pakistan Telecommunication Authority (PTA) has issued important guidelines for WhatsApp users, warning that accounts linked to inactive or unregistered SIM cards may be affected.
According to PTA officials, users may lose access to WhatsApp accounts associated with blocked or inactive SIM cards. Therefore, users are advised to take the necessary steps before their accounts are unexpectedly logged out.
The authority has instructed users to ensure that their WhatsApp accounts remain linked to active and registered SIM cards and to immediately verify that their WhatsApp number is operating on an active SIM.
According to the PTA, users who are currently using inactive SIM cards should switch to active SIMs as soon as possible, while those requiring assistance may contact their nearest franchise or customer service center.
Officials further stated that completing biometric verification and SIM authentication is essential to protect WhatsApp accounts, contacts, and digital identity. According to them, a mobile number is not merely a means of communication but also an important part of a user's digital identity, making precautionary measures necessary for its protection.